Lean Services, a guide for success
Why have companies been so slow to apply lean principles and techniques to service processes such as finance, human resources, accounting, health care, and customer service? One reason is that the...
View ArticleDon’t Kill your Organisation! Build a High Performance Innovation Team
In this article I show you how large and small organisations alike can build lean, agile, high performance innovations teams. Continue reading → [via Innovation Excellence] Follow us @innovationheat –...
View ArticleMoving From Kryptonite To Spinach
With websites, e-books, old fashioned books, Twitter, LinkedIn, Facebook, and blogs, there’s a seemingly limitless flood of information on every facet of business. Continue reading → [via Innovation...
View ArticleIs Lean Startup Misunderstood?
I believe that to criticise the lean startup approach is misled. So what ‘exactly’ is wrong with the Lean Startup? Continue reading → [via Innovation Excellence] Follow us @innovationheat – lists /...
View ArticleLean Innovation Series – Introduction
I’ve started working with a local healthcare insurance company in a role focused on driving improvement and innovation in its membership and billing operations. The company has a big focus on LEAN...
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